Support & Help Center
Get assistance with USSD services, website features, and technical support. We're here to help you make the most of ESNAU services.
Office Hours
Visit us in person
Monday - Friday: 8:00 AM - 5:00 PM
Manci Shane St, Manzini
USSD Service Guides
Step-by-step instructions for using ESNAU USSD services. No internet required - works on any mobile phone.
Membership Fee Payment
*5555#
Dial *5555# on your mobile phone
Select 'Membership Services'
Choose 'Pay Membership Fee'
Enter your membership number
Enter payment amount (E10,000 for new members or E5,000 for renewal)
Confirm transaction
Keep your payment confirmation for records.
Tihlele Mlimi Savings
*5555#
Dial *5555# on your mobile phone
Select 'Tihlele Mlimi' from the menu
Enter your ESNAU Membership Number
Enter the amount you want to save
Confirm the transaction
You'll receive a confirmation message
Available on all mobile networks. No internet connection required.
Insurance Payments
*5555#
Dial *5555# on your mobile phone
Select 'Insurance Payments'
Choose your policy type (Funeral or Crop Insurance)
Enter your policy number
Enter payment amount
Confirm transaction
Ensure your policy is active before making payments.
Website Features Guide
Learn how to navigate and use the ESNAU website to access information, services, and resources.
Browse News & Events
Stay updated with the latest agricultural news, events, and training opportunities.
Click on 'News' or 'Events' in the navigation menu
Browse through the latest updates
Use search and filters to find specific content
Click on any item to read full details
View Services
Explore ESNAU services including Tihlele Mlimi, grants, and market linkages.
Navigate to 'Services' from the main menu
Browse through available services
Read detailed descriptions and instructions
Contact ESNAU for service enrollment
Find Resources
Access opportunities, training materials, and agricultural resources.
Go to 'Opportunities' in the navigation
Filter by type (Jobs, Grants, Training)
View details and application requirements
Apply directly through provided links
Contact Support
Get help through our contact form or direct communication channels.
Scroll to the 'Contact Us' section
Fill out the contact form with your inquiry
Or use direct contact methods (phone, email)
Our team will respond within 24-48 hours
Frequently Asked Questions
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Newsletter
Stay up to date with ESNAU news, events, and opportunities.